Test results needing urgent attention: Be assured, whatever the COVID-Alert level, you will get an appointment for further assessment and be referred for treatment. 　

If you are sick or have been in contact with a COVID-19 case: It is important that you stay home and don’t attend your appointment. Please do give us a call and let us know that you can’t make it and we can re-book you in for another time. If you do have cold or flu symptoms, then you should also call your doctor or Healthline on 0800 358 5453.　

Option to defer appointment: If you do not feel comfortable attending your appointment currently you do have the option to defer your appointment if you wish.　

Women concerned about symptoms: If you have symptoms suggestive of breast cancer you are encouraged to contact your GP directly to discuss your symptoms as soon as possible.　

If you have a pre-existing medical condition: If you have an appointment booked and have a pre-existing medical condition of relevance, then please contact your breast screening provider to discuss this. Your appointment may be deferred at while at COVID alert levels 3 and 2.　

If you need extra support we can help: If you are worried about attending your appointment because of child care, travel, COVID or other concerns, it’s important to discuss these with your provider. Staff are aware that everyone has had different experiences over the past couple of months. If it helps, then prior to your appointment you can call and speak to a Nurse to talk through what will happen. We would rather help you find a solution then risk you missing your next mammogram.　

Support people: Support people accompanying women to appointments however they are not permitted to be in the room for screening or assessment. This should be someone from your ‘bubble’ (if you are in a region with an alert level 3 or 4). 　

If you have any questions: At any time if you have any questions, please contact your breast screening provider or call 0800 270 200.